Miller

Tech Help

First 4 steps to Resolve Most Chromebook Issues

Restart Computer
Clear Cache/Cookies
Sometimes your computer just needs to be restarted so it can grab all of the updates. 

Do a "hard reset": 

  1. Turn off your Chromebook.

  2. Press and hold Refresh  + tap Power. 

  3. When your Chromebook starts up, release Refresh.

  1. Open Google Chrome

  2. Click on the 3 little dots in the top right corner

  3. Click on "Settings"

  4. Click on "Advanced"

  5. Click on "Clear browsing data"

  6. Make sure it says "All time" and click "Clear data"

Reset Settings
  1. Click on the three dots in the top right corner of your Chrome window

  2. Click "settings"

  3. Click "advanced" on the left hand side

  4. Click "reset settings"

  5. Click "restore settings to their original defaults"

  6. Click "reset settings"

WIFI Issues
  1. In the lower right corner of the Chromebook check if the Wfi signal is showing grey, white, or empty/black.

  2. Turn Wifi off and back on via the corner menu or via Settings 

  3. If that doesn’t work try turning the Chromebook completely off and back on.

Upon reboot, if Wifi still not working put in a ticket. 

Update Browser
  1. Open Google Chrome

  2. Click on the 3 little dots in the top right corner

  3. Click on "Help"

  4. Select About Google Chrome

  5. Select Update Google Chrome

  6. Restart after update and installation

Remove a Language
  1. At the bottom right, select the time.

  2. Select Settings Advanced.

  3. In the "Languages and input" section, select Language.

Next to the language you want to remove, select : More Remove